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Remote Monitoring & Maintenance (RMM)
Remote Monitoring & Maintenance (RMM) is nothing new for PC Tech Troop. We have been providing this kind of service since 2006. We have had the ability to automatically, remotely, maintain and manage your computers for a long time. Our Network Operations Center (NOC) has been upgraded with the latest hardware and software available to make this a reality. Below are several tiers of support you can purchase. The best news is that with the Pro plan your antivirus and backups can be remotely monitored. If they are not updating or running properly the situation can be remedied with no effort on your part. See below for the plan that suits your business the best.
| Standard | Pro | |
| REMOTE COMPUTER MONITORING |  |
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| REMOTE NETWORK MONITORING | |
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| SCHEDULED HARD DRIVE DEFRAGS | |
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| MICROSOFT PATCH MANAGEMENT | |
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| MONITORED BACKUPS | |
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| REMOTE SUPPORT | |
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| IT ASSET MANAGEMENT | |
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| DISCOUNTED HOURLY RATE | |
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| REMOTE ACCESS TO YOUR PC | |
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| MONITORED ANTIVIRUS/ANTISPYWARE | |
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| PRIORITY RESPONSE FOR SUPPORT CALLS | |
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| GREATER DISCOUNTED HOURLY RATE | |
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Desktop Plans |
Standard |
Pro |
Server Plans |
Standard |
Pro |